Some days feel really fast, and some days feel really slow.
Recently, when my friends ask how it feels to run a startup, I have answered, "We have great days and we have terrible days. On terrible days, I feel like the world is falling apart and I don't know what to do. On great days, I feel like I cannot possibly improve on what is happening and I don't know what to do. Sometimes, we are in the comfortable zone between great and terrible, and so at those times I know what I am doing."
This morning, I had an awesome chat with Gen George, the founder of tamme.io and Skilld. She was such an amazing business person, with such a grand vision for what she is making. As a result, I feel that VIVA is not making enough progress fast enough, and so it is terrible, and I do not know what to do right now.
Nicola and I always meet on Thursday mornings to go through the business development agenda for the next week. Since she works from home to look after her two boys, she can be responsive to clients when I am roaming about Sydney.
Today, I felt the grim sense we are not maximising the value from our time. I think it was because I met Gen.
At times like these, I always return to assess the fundamental building blocks - what we can do to improve each of the three key pillars in our business - product, organisers and consumers.
Today, the most pressing need is to focus on our organisers, to make sure that we are giving the best service possible.